Burst pipes & leaks
Water isolated, leak traced and repaired, with drying and making good arranged afterwards.
24/7 emergency call-outs
One hour response across London for leaks, power loss, heating failure, blocked drains and security make-safe — same rates every day.
Emergency
What we do and how it works
Emergencies do not wait for office hours, and neither do we. Fully stocked vans, engineers on rota every night of the year, and one price whatever the hour — so a burst pipe at 2am costs the same as one at 2pm.
Our offerings
Every service, clearly explained
No jargon and no surprises — here is exactly what each service covers and who it suits.
Power loss & electrical faults
Tripping circuits, dead boards, burning smells and unsafe installations made safe and repaired.
Heating & hot water failure
Boiler breakdowns, no heating and no hot water attended 24/7 by Gas Safe engineers.
Blocked drains & toilets
High pressure jetting, CCTV drain surveys and blockage clearance for homes and commercial sites.
Lock-outs & security
Lock changes, door and window repairs, boarding up and glazing after break-ins or storm damage.
Storm & flood damage
Roof leaks, flooded basements, water extraction and temporary weatherproofing.
1 hourTarget response
24/7365 days a year
Same rateNights & weekends
£59Call-out charge
Included
The full job list
Anything on this list can be booked on its own or as part of a larger contract.
Water & heating
- Burst pipe repair
- Leak detection
- Overflowing tanks & cisterns
- Boiler breakdown
- No heating / no hot water
- Frozen & split pipes
Electrical
- Total power loss
- Tripping RCDs & fuses
- Burning smells & scorching
- Failed consumer units
- Lighting failure
- Emergency make-safe & isolation
Drainage
- Blocked toilets & sinks
- Blocked external drains
- High pressure jetting
- CCTV drain surveys
- Sewage clean-up
- Flooded basements & pumping
Security & fabric
- Lock changes & lock-outs
- Boarding up
- Emergency glazing
- Door & frame repairs
- Roof leak temporary repair
- Storm damage make-safe
Water & heating
- Burst pipe repair
- Leak detection
- Overflowing tanks & cisterns
- Boiler breakdown
- No heating / no hot water
- Frozen & split pipes
Electrical
- Total power loss
- Tripping RCDs & fuses
- Burning smells & scorching
- Failed consumer units
- Lighting failure
- Emergency make-safe & isolation
Drainage
- Blocked toilets & sinks
- Blocked external drains
- High pressure jetting
- CCTV drain surveys
- Sewage clean-up
- Flooded basements & pumping
Security & fabric
- Lock changes & lock-outs
- Boarding up
- Emergency glazing
- Door & frame repairs
- Roof leak temporary repair
- Storm damage make-safe
How we work
From first call to sign-off
Call or WhatsApp
Answered 24/7 by a person, not a menu — day or night.
Dispatch
The nearest available engineer is sent, aiming to arrive within the hour.
Make safe
Water, gas or power isolated immediately to stop further damage.
Repair
Fixed on the first visit wherever possible, with a clear price before work starts.
Questions
Frequently asked
How quickly can you get to me?
We aim to be on site within one hour across London, with engineers dispatched from the nearest depot.
Do you charge more at night or weekends?
No. Same rates every day — evenings, weekends and bank holidays included. £59 call-out charge for all services excluding reports and surveys.
Can you make the property secure after a break-in?
Yes. Boarding up, lock changes, glazing and door repairs are all handled on the first visit where possible.
Will the engineer fix it on the first visit?
Vans carry common parts, so most emergencies are resolved on the first visit. Where a part is needed we make safe and return quickly.
On site
Work we deliver every week
Directly employed, uniformed and vetted engineers — no unknown subcontractors turning up at your door.
Free quotes
Book a visit or get a same-day estimate
Send a few photos on WhatsApp and we can usually quote without visiting. £59 call-out charge on all services excluding reports and surveys.
Coverage
Where we work
We cover every London borough — Westminster, City of London, Camden, Islington, Hackney, Southwark, Lambeth, Wandsworth, Greenwich, Lewisham, Croydon, Bromley, Ealing, Brent, Barnet and Newham — plus Surrey, Kent, Essex and Hertfordshire. See the full list of areas we cover.